Brandy Woldstad

PROFESSIONAL SUMMARY

Organized, detail-oriented, customer-focused project manager with the ability to work in a fast-paced environment, juggling multiple tasks, and has a passion for learning. 

KEY SKILLS

Self-directed | Results Driven | Leadership | Comfortable with Technology | Written Communication           Problem Solving | Administration | Time Management | Presentations | Critical Thinking 

TECHNOLOGY SKILLS

WordPress, HTML, CSS, Photoshop, InDesign (basic), Canva, Vellum, ClickUp, Trello, Shopify, MS Office, Google Workspace, Slack, Discord, Zoom, Google Meet, Mac and PC platforms

EXPERIENCE

Independent Author and Publisher | Inky Grove Books                                                                 01/2025-Present

  • Proofread and edited twenty 60,000+ word manuscripts to a professional standard.
  • Designed and formatted eBooks and print books using Vellum.
  • Created cover designs using Adobe InDesign and Canva.
  • Coordinated with editors to establish timelines and expectations.
  • Published books to a variety of distribution channels.
  • Wrote sales copy, book blurbs, and marketing pieces.
  • Managed book development projects from writing to publication.
  • Wrote monthly newsletters.

Assistant Team Leader (seasonal) | H&R Block                                                                            01/2026-04/2026

  • Supported daily operations for the tax office including scheduling meetings for tax pros, monitoring filing status with multiple clients, and providing guidance for tax pros.
  • Acted as the main point of contact between the client and the tax professionals.
  • Monitored clients tax filing progress from start to finish and collected information as needed.
  • Kept financial information confidential, maintained proper protocols for sensitive information.
  • Solved problems and walked clients through solutions as needed.

Project Manager (Remote) | Kreativ HQ, North Branch, MN                                                      04/2024-08/2025

  • Managed an average of 20 projects per month based on the clients’ needs, including brand design, videography, photography, content writing, websites, ecommerce websites, marketing campaigns, newsletters, and social media campaigns using the agile project management method.
  • Acted as the main contact for clients via email, Google meets, Zoom, phone, and texts about project updates.
  • Communicated project needs with contractors and made sure they had the resources needed.
  • Provided technical support to clients for using email, Facebook, newsletter services, Google apps, and WordPress.
  • Scheduled one-on-one and group video meetings with clients and contractors to get feedback, answer questions, provide guidance for the upcoming services, collect information needed to complete the project, conduct project walk-throughs, and show them how to use our services.
  • Checked the quality of final projects before sending them to the client.
  • Setup and maintained ClickUp to track the projects’ deadlines, needs, and contractors.
  • Solved issues (technical and relational) that came up during the project.
  • Updated and maintained clients’ websites through WordPress.
  • Wrote training documents detailing the company’s processes.
  • Interviewed and hired contractors.
  • Used the EOS (Entrepreneurial Operating System) processes within the company.

Sales Associate | Split Rock Lighthouse, Two Harbors, MN                                                        03/2023-03/2024

  • Provided excellent customer service to nearly 1,500 guests/day in a fast-paced environment, providing visitor information, and taking payments.
  • Resolved conflicts with disappointed customers.
  • Worked collaboratively with my team to complete assigned projects.
  • Used Shopify to process ticket sales, memberships, and retail purchases.
  • Helped train new hires.

Planned Career Break                                                                                                                  07/2017-03/2023

  • Took a break from my career to homeschool my children and cared for a terminally ill family member.

Owner and Web Designer (Remote) | WollyNet Internet Solutions, Eau Galle, WI                 05/2000-06/2017

  • Conferred with clients to determine website needs and wrote proposals for web design projects.
  • Managed multiple web development projects daily.
  • Designed and created 150 small-business and ecommerce websites in HTML or WordPress.
  • Collaborated with other professionals on web development projects nationwide. 
  • Corresponded with clients professionally on project needs via email and phone to stay within the clients’ budget and deadlines.
  • Scheduled and implemented training sessions with clients.
  • Provided tech support via email to clients for software, email, websites, and hosting issues.
  • Presented community computer and technology workshops.

EDUCATION

B.S. Marketing Communications, Minor in Computer Science,University of Wisconsin-River Falls

COMMUNITY INVOLVEMENT

  • Bay Area Vineyard Church, Event Volunteer, Silver Bay, MN                                        2022 – Current
  • Assistant Manager for Ruby’s Pantry, Silver Bay, MN                                                          2024 -2026
  • Menomonie Alliance Church Event Volunteer, Menomonie, WI                                           2016–2019
  • Red Cross Blood Drive Volunteer, Menomonie, WI                                                              2016–2019
  • Writing with Friends Writer’s Guild, Menomonie, WI                                                          2014–2020
  • MATCH and FLC homeschool groups                                                               2007–2009, 2012–2015
  • Big Brothers Big Sisters of Northwestern Wisconsin                                                            1999–2012